Digital Products:

Due to the nature of digital products, all purchases of digital goods or services made through the CARA website are non-refundable.

Physical Products:

If you receive a damaged or defective physical product, please contact us within [number of days] days of receipt to arrange for a replacement or refund. We may require proof of purchase and evidence of the damage or defect before processing a refund or replacement.

Subscription Services:

Subscription fees for services provided by CARA are non-refundable. You may cancel your subscription at any time, and the cancellation will take effect at the end of the current billing cycle.

Return Policy:

Physical Products:

If you wish to return a physical product for any reason other than damage or defect, please contact us within 7 days of receipt to initiate the return process. Returned products must be in their original condition and packaging, and you may be responsible for return shipping costs. Once we receive the returned product and verify its condition, we will issue a refund for the purchase price, excluding any shipping fees, if applicable. The refund process typically takes 7-10 working days to complete once the returned product is received.

Digital Products:

Due to the nature of digital products, returns are not accepted for digital goods or services.

Contact Us:

If you have any questions or concerns about our refund and return policy, please contact us at [email protected].